Revenues & Benefits Product Director

Full time

Job ID: 10098607

Permanent

Work From Home

Posted on
09 May 2024
Apply now

We are seeking an experienced product manager to lead across our Revenues and Benefits family of products.

Our expert services and innovative technology transform revenues and benefits processes for local authorities, helping to deliver a better citizen experience.

Available as a choice of service delivery options, we collect, maximise and distribute local authority revenue, applying our benefits processing expertise to reduce fraud and ensure eligible claimants receive timely payments, whilst generating vital revenue for councils to invest in local services.

Job Description

What you'll be doing :

  • Strategic Management: Develop and implement strategies for the product portfolio to ensure alignment with local government needs and Capita’s business objectives.
  • Product Development: Oversee the development of new products and enhancements to existing products to meet the evolving demands of the local government market.
  • Revenue Maximisation: Focus on maximising revenue through effective product management, including pricing strategies and identifying new market opportunities.
  • Stakeholder Engagement: Collaborate with internal teams, local government clients, and external partners to deliver products that align with user requirements and regulatory standards.
  • Market Analysis: Conduct market analysis to stay informed about industry trends, competitor activities, and regulatory changes that may impact the product portfolio.
  • Financial Management: Manage the financial performance of the product portfolio, including budgeting, forecasting, and reporting.
  • Service Delivery: Ensure high-quality service delivery options are available, collecting and distributing local authority revenue efficiently.

What we're looking for:

  • Proven experience in product management or within the local government.
  • Deep understanding of local government operations, especially in revenue collection and benefits administration.
  • Strong leadership skills to guide cross-functional teams and drive product success.
  • Excellent communication and collaboration skills to manage relationships with stakeholders and articulate product value propositions.
  • Ability to analyse market data and financial information to make informed decisions.
  • Strong understanding of digital technologies and their application in service delivery.
  • Ability to think creatively to leverage digital solutions for product enhancement and new service development.
  • Proficiency in managing complex digital transformation projects with multiple stakeholders.
  • Ability to travel for client engagement.

What’s in it for you?

  • Offering a competitive salary of up to £84,000 dependent on experience
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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