Pensions Implementation Manager
Job ID: 10100297
Sheffield - Hartshead House, Cutlers Gate
Permanent
Work From Home
We have an opening for an Implementation Manager in our Scheme Benefit Teams that sit within our Implementation Department whose responsibility it is to implement first class pension administration solutions for our new and existing clients. Our span of projects can range from large blue chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied.
You will manager your specific Implementation Team and ensure all people management tasks are carried out as appropriate and that staff are developed, mentored and trained as required to fulfil their roles. Along with your team management responsibilities you will review all project and team documentation for quality standards and ensure process change is incorporated and liaise with Programme/Project managers to facilitate project deadlines and timescales.
Job Description
What you’ll be doing:
- Management and development of staff assigned.
- Ensure projects are successfully delivered and no penalties are incurred.
- Deliver new client implementations on time, to budget and to quality standards.
- Support and develop team/staff to enable client service excellence and create innovate solutions.
- Own and promote best practice within the team and oversee/sign off process improvements.
- Deliver what we promise, reviewing and agreeing project plans for identification and mitigation of risks and issues.
- Support the Programme/Project Managers in steering projects to successful closure and influence approach for all project deliverables, ensure all projects are resourced appropriately, escalating where this is at risk.
What we are looking for:
- Strong technical pensions knowledge in DB schemes and able to explain complex matters
- Operations background and management and/or leadership skills
- Experience of client interaction and dealing with internal and external stakeholders
- Can evidence previous experience of implementing projects
- Are able to analyse requirements to ensure output is fit for purpose
- Up to date with legislation and other policy changes that affect pensions, considers the impact to Implementation processes
- Has a detailed understanding and can explain the difference between DB, DC, CARE and Annuities, how they are administered and a full understanding of system & process implications
- Shows a commitment to providing a quality service and errors are identified as part of the checking and sign off process.
For a TM role in the Scheme Benefit team you will also need to have experience with:
- Pensions Technical: Describe the regulatory bodies and their roles in this sector.
- Is able to draft proforma and specify complex calculations and operational processes for all pension event types/Scheme types.
At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organisation and your people look forward to a more secure financial future. From pensions administration and consultancy, to the latest technology and engagement techniques, we help ensure sustainable investments which support your success. Join us and discover better ways to engage with and value today’s employees.
What can we offer you?
In this role, you would have the opportunity to add real value from the outset and drive the direction of the team. whilst working on a host of high-profile pension projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that’s from home, from your nearest Capita office.
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
About us
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.