Digital Content Copywriter

Full time

Job ID: 10098137

Home-Based - GBR

Permanent

Work From Home

Posted on
01 May 2024
Apply now

Fixed term contract to July 2025

Home based

We are looking for an experienced Content Writer to join our Pensions Digital team. You will have experience in a pensions environment and have written engaging digital content and are able to simplify pension regulatory language to make our digital products, launching at the end of 2025, accessible and readable.

The ideal candidate will possess in-depth experience of writing engaging content that guides our users through our self-service platforms.

You will be working alongside design, product, research and engineering committed to creating a customer-led experiences. You will play a crucial part in writing digital content, with a focus on pensions products and helping customers complete digital journeys in an intuitive and accessible way.

Job Description

Key Responsibilities

  • Content Strategy Development
  • User-Centered Content Creation
  • Clarity and Accessibility
  • Consistency and Tone of Voice
  • Collaboration and Iteration
  • Documentation and Guidelines
  • Ensure that content complies with regulatory requirements and legal obligations related to pensions, financial services, data privacy, and consumer protection
  • Collaborate with legal and compliance teams to review and approve content for accuracy and compliance with industry regulations

What are we looking for:

  • Digital content writing in a pensions environment
  • Digital content writing across multiple platforms including mobile, website, and socials and some print
  • Experience of a migration content strategy or involvement in content strategy development
  • Able to influence wider teams to buy into the importance of customer centric focus and design

About Capita Pension Solutions

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function.  We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services.  We have ambitious objectives and plans for 2024 and beyond and in support of that we are seeking applications for two very important roles.

What’s in it for you?

  •  23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. 

About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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