Data Centre Engineer

The Data Centre Engineer support client workloads, fault diagnosis and escalation as appropriate. This role is part of our on call team and requires a rolling shift pattern of four on, four off, days and nights.

What you will be doing:

• Responsible for administering and managing a Tivoli job scheduling tool that is used to manage business critical batch jobs for client contracts
• Running and maintaining business schedules and respond to any failures, rerunning jobs, cancelling as appropriate
• Workload instigation & completion of overnight batch profiles
• Monitor production batch workload processes
• Create and modify scheduling objects, job streams, schedule new workloads, forecast future workloads
• Create and maintain reports about production workloads
• Batch/Script failure management and escalation to support teams and client teams as appropriate 24x7x5
• Provide break-fix support in a standby rota for Overnight Batch Runs
• Completion of Operational and client reports within agreed SLA timescales

What we are looking for:

• Windows server experience in 2016 or above
• Experience of working in a 2nd or 3rd line server support environment
• IT proficiency in the use of Microsoft Applications suite
• Ability to work under pressure and to specific deadlines, and to be flexible regarding working hours
• Proven team player, able to work effectively and closely with others.
• Ability to learn and follow processes but also able to identify and suggest improvements to work processes
• Good communication and problem solving skills

About Capita Technology and Software Solutions

Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita’s colleagues, businesses and clients. 

TSS is right at the heart of Capita, as we work to create a technology-led organisation. You’ll be part of a Capita-wide network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.