Business Development Director

We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds. 

What you’ll be doing:  

• Identify, lead and win new business in the Customer Experience, Business Process Outsourcing / Business Process Services and Technology arenas across Central Government 

• Leadership of pursuit teams (of varying team sizes & composition) to scope, design and develop win strategies, proposals and deals that deliver market-differentiating value for clients, profitable business for division and adhere to Capita legal and commercial approvals  

• Lever technology and AI coupled to our deep process knowledge and people to drive outcomes for our clients 

• Lead on the development of positive client relationships including the enhancement of existing relationships as well as the creation of new relationships 

• Achieving agreed sales (revenue) targets  

• Drive origination activity via the development of strategic relationships for key strategic opportunities  

• Play a key role in developing the growth culture of the division and be an advocate for the pivot to growth plan through your behaviours and leadership activity 

• Lead the internal ‘sell’ of opportunities, including working with commercial colleagues to guide client proposals through our governance arrangements 

What we’re looking for:  

• Extensive experience selling in the public sector environment, with deal leadership experience in the value range of £5-100m

• Adept at understanding client requirements and building effective relationships that have delivered growth  

• Strong understanding of Customer Experience, Business Process Services and Technology 

• Clear experience and track record of leading and winning work, including identifying opportunities and managing them through the sales cycle 

• Engaging executive-level clients, including ‘pitching’ ideas and working in a collaborative way.

What’s in it for you?  

• A competitive basic salary (£90,000 - £110,000) with commission package 

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave 

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice 

• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more  

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology 

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform 

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you. 

What we hope you’ll do next: 

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities