We have a number of group policies and procedures in place which are embedded in our business processes and ways of working, including our Code of Conduct. These set out how we do business, engage with clients and manage our relationships with customers, suppliers and third parties.
Download Capita’s Code of Conduct
Policy | Download |
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Anti-racism, discrimination, harassment & bullying |
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Business resilience |
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Community and charity |
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Conflicts of interest |
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Cyber psychological safety policy |
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Data privacy |
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Diversity and inclusion |
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Finance |
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Financial crime |
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Generative Artificial Intelligence Policy |
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Hardware asset management |
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Health, safety and environmental |
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Human rights |
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Information and cyber security |
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IT disaster recovery |
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Legal |
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Procurement |
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Risk management |
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Safeguarding |
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Social media |
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Software asset management |
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SpeakUp |
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Wellbeing |
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Guidance | Download |
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How to submit invoices to Capita |
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Modern slavery and human trafficking statement |
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Supplier charter |
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2024 Tax strategy |
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01
About the board
The Board determines the strategic objectives and policies of Capita to best support the delivery of long-term value.
02
Responsible business
We’re facing unprecedented and complex challenges, which are placing increasing demands on businesses to take action.
03
Investors
All you need to know about our performance as a business and download our latest reports.