We consider how financial providers can find success in the motor finance industry by harnessing data and becoming indispensable for connectivity in drivers’ everyday lives.

As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

Getting through to someone who can help is causing financial services customers the most frustration, according to the latest Institute of Customer Service report.

The Economic impact of digital inclusion in the UK report has found every £1 invested in building essential digital skills contributes £9.48 to the UK economy.

How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

From introducing automation to applying analytics to predict customer behaviour, we’re transforming telecoms, media and tech businesses from the inside out.

Capita plc (Capita) has launched the business’ first employee leadership council. The council comprises 11 individuals, drawn from different parts of Capita, who have been identified as potential future leaders within the organisation.

improve effectiveness and decision making across the criminal justice sector: investment in technology, agile working, data management and understanding the importance of investing in technology

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

Today’s consumers are experiencing a renewed appreciation of the value of retail, as well as the importance that shopping brings to their quality of life.