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The training of Defence firefighters has been judged as ‘Outstanding’ by Ofsted, in the first inspection of the Defence Fire Training Unit (DFTU) following its move from RAF Manston to the Capita-owned Fire Service College (FSC) in Moreton-in-Marsh.

Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.

The technology for a connected country is here. In fact, we’re already putting it to work across Scotland – in healthcare, education, local authorities and beyond. Watch the video to see how Capita is accelerating Scotland’s digital and climate ambitions to make a real difference to people’s lives.

Capita and Microsoft join forces to put 20,000 Surface laptops in the hands of Northern Ireland’s teachers as part of a major contract with Northern Ireland’s Education Authority

Organisation design is at the core of any high-productivity organisation, by mapping the service delivery chain organisations can determine how to turn its resources into inputs, outputs and outcomes. This then helps to identify key constraints for improving budget efficiency, productivity and effectiveness.

With the return to travel came the realisation that people not only need trips, they also need experts to reassure and help make those trips the best they can be.

With The Productivity Institute we looked at practical ways for the public sector to accelerate productivity with a focus on digital transformation.

Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).

As ONS figures show the UK economy has contracted a further 0.2% between July and September, we consider the implications and way forward for the public sector