Contact centres rise to the occasion with cutting-edge technologies With advancements in AI and automation solutions, contact centres are now more than just service points; they're strategic assets that foster customer loyalty. Read more
How modern technologies are revolutionising the retail industry Retailers are facing more pressure to use technology to improve interactions with customers to create stand out experiences. Read more
Trading and operating update for Capita plc In the 2024 trading and operating update, Capita reports good margin progression. Further focus on operating model delivers additional savings and underpins medium-term targets.
Capita agrees sale of Western Mortgage Services Limited’s mortgage servicing business assets Capita plc entity Western Mortgage Services Limited (WMSL) has agreed terms to sell its mortgage servicing business assets to Topaz Finance Limited (the Buyer) to complete in Q2 2025.
Trading and operating update for Capita plc In the 2024 trading and operating update, Capita reports good margin progression. Further focus on operating model delivers additional savings and underpins medium-term targets.
Capita agrees sale of Western Mortgage Services Limited’s mortgage servicing business assets Capita plc entity Western Mortgage Services Limited (WMSL) has agreed terms to sell its mortgage servicing business assets to Topaz Finance Limited (the Buyer) to complete in Q2 2025.
Trading and operating update for Capita plc In the 2024 trading and operating update, Capita reports good margin progression. Further focus on operating model delivers additional savings and underpins medium-term targets.
Capita agrees sale of Western Mortgage Services Limited’s mortgage servicing business assets Capita plc entity Western Mortgage Services Limited (WMSL) has agreed terms to sell its mortgage servicing business assets to Topaz Finance Limited (the Buyer) to complete in Q2 2025.
Trading and operating update for Capita plc In the 2024 trading and operating update, Capita reports good margin progression. Further focus on operating model delivers additional savings and underpins medium-term targets.
Capita agrees sale of Western Mortgage Services Limited’s mortgage servicing business assets Capita plc entity Western Mortgage Services Limited (WMSL) has agreed terms to sell its mortgage servicing business assets to Topaz Finance Limited (the Buyer) to complete in Q2 2025.
Get in touch with our customer experience experts Home Our expertise Get in touch with our customer experience experts Please complete your details below and we'll be in touch as soon as possible: Email First name Last name Company Job title Industry I consent to receiving marketing and sales communications from Capita and its subsidiaries Yes No I've read and agreed with Capita's privacy notice View the privacy notice CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Our related insights Retail Telecoms, media & tech Utilities Business growth Customer experience Contact centres rise to the occasion with cutting-edge technologies Capita With advancements in AI and automation solutions, contact centres are now more than just service points; they're strategic assets that foster customer loyalty. 17/12/2024 3 Min read Insight Retail Artificial intelligence Business growth Customer experience How modern technologies are revolutionising the retail industry Capita Retailers are facing more pressure to use technology to improve interactions with customers to create stand out experiences. 10/12/2024 3 Mins read Insight Business growth Collections Customer experience Data and analytics Data, technology, and people – a trio that defines successful collections services Capita Explore Capita’s view of the dynamic landscape of debt collection, the challenges for industry players and the innovative strategies redefining their approach. 04/12/2024 3 Mins read Insight Central government Local government Public services Artificial intelligence Automation Customer experience Digital & technology Vulnerability Enhancing self-service solutions to reduce costs at every touchpoint Becca Garside, Nikki Powell Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction. 30/10/2024 6 Mins read Insight Central government Local government Public services Artificial intelligence Automation Customer experience Digital & technology Vulnerability Operational imperatives must always come first Becca Garside, Nikki Powell We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology 17/10/2024 6 Mins read Insight Transport Utilities Automation Customer experience Leading the charge: Overcoming customer service challenges in the electric vehicle industry Capita Capita explores the state of the EV charging industry, its changing regulatory landscape, and the vital role of customer service in addressing these challenges. 15/10/2024 4 Mins read Insight
Retail Telecoms, media & tech Utilities Business growth Customer experience Contact centres rise to the occasion with cutting-edge technologies Capita With advancements in AI and automation solutions, contact centres are now more than just service points; they're strategic assets that foster customer loyalty. 17/12/2024 3 Min read Insight
Retail Artificial intelligence Business growth Customer experience How modern technologies are revolutionising the retail industry Capita Retailers are facing more pressure to use technology to improve interactions with customers to create stand out experiences. 10/12/2024 3 Mins read Insight
Business growth Collections Customer experience Data and analytics Data, technology, and people – a trio that defines successful collections services Capita Explore Capita’s view of the dynamic landscape of debt collection, the challenges for industry players and the innovative strategies redefining their approach. 04/12/2024 3 Mins read Insight
Central government Local government Public services Artificial intelligence Automation Customer experience Digital & technology Vulnerability Enhancing self-service solutions to reduce costs at every touchpoint Becca Garside, Nikki Powell Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction. 30/10/2024 6 Mins read Insight
Central government Local government Public services Artificial intelligence Automation Customer experience Digital & technology Vulnerability Operational imperatives must always come first Becca Garside, Nikki Powell We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology 17/10/2024 6 Mins read Insight
Transport Utilities Automation Customer experience Leading the charge: Overcoming customer service challenges in the electric vehicle industry Capita Capita explores the state of the EV charging industry, its changing regulatory landscape, and the vital role of customer service in addressing these challenges. 15/10/2024 4 Mins read Insight
