Customer experience: Transforming key industries across Europe A look at what’s happening in customer experience in Europe, including the leveraging of new technologies such as AI, machine learning and automation. Read more
Bridging the digital divide: Tackling tech poverty for an equitable future In this article, we consider how to tackle the issue of tech poverty to build a fairer and more inclusive future for all. Read more
Full Year Results 2024 Capita announces Full Year Results 2024. Growing momentum against our strategic priorities; full year results in line with guidance and market expectation.
Capita launches AI Catalyst Lab to drive AI adoption across operations and transform client outcomes Capita has launched AI Catalyst Lab, a dedicated team to identify, test and scale AI solutions that drive measurable business outcomes for Capita and its clients.
Full Year Results 2024 Capita announces Full Year Results 2024. Growing momentum against our strategic priorities; full year results in line with guidance and market expectation.
Capita launches AI Catalyst Lab to drive AI adoption across operations and transform client outcomes Capita has launched AI Catalyst Lab, a dedicated team to identify, test and scale AI solutions that drive measurable business outcomes for Capita and its clients.
Full Year Results 2024 Capita announces Full Year Results 2024. Growing momentum against our strategic priorities; full year results in line with guidance and market expectation.
Capita launches AI Catalyst Lab to drive AI adoption across operations and transform client outcomes Capita has launched AI Catalyst Lab, a dedicated team to identify, test and scale AI solutions that drive measurable business outcomes for Capita and its clients.
Full Year Results 2024 Capita announces Full Year Results 2024. Growing momentum against our strategic priorities; full year results in line with guidance and market expectation.
Capita launches AI Catalyst Lab to drive AI adoption across operations and transform client outcomes Capita has launched AI Catalyst Lab, a dedicated team to identify, test and scale AI solutions that drive measurable business outcomes for Capita and its clients.
Get in touch - Single View Home Our expertise Government services Local government Connect the data with Single View Get in touch - single view To book a demo of Single View, and to learn more about how the solution can support your local authority, simply complete the form below. We’ll be in touch very shortly. First name Last name Company Job title Email How can we help? I consent to receiving marketing and sales communications from Capita and its subsidiaries Yes No I've read and agreed with Capita's privacy notice View the privacy notice CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Our related insights Local government Social care Reaffirming choice and control: Direct payments in adult social care Nick Parker With the recent High Court endorsement of Direct Payments as fundamental rights, we consider their critical role in adult social care and how to maximise the benefits. 04/03/2025 4 Mins read Insight Advisory services Central government Defence Health Housing Justice & policing Local government Transport Procurement Public safety Procurement Act 2023: What you need to know and how to prepare Dharvinder Johal Find out key information about the Procurement Act 2023 and explore essential transition strategies to prepare for the changes brought by the Act. 15/01/2025 3 Mins read Insight Central government Local government Public services Artificial intelligence Automation Customer experience Digital & technology Vulnerability Enhancing self-service solutions to reduce costs at every touchpoint Becca Garside, Nikki Powell Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction. 30/10/2024 6 Mins read Insight Local government Resilience Unlocking financial stability: Now is the time to address your aged debt Judith Keech Discover how outsourcing debt management can enhance recovery rates, optimise resources, and generate significant revenue, as demonstrated by Lambeth Council. 30/10/2024 2 Mins read Insight Central government Local government Public services Artificial intelligence Automation Customer experience Digital & technology Vulnerability Operational imperatives must always come first Becca Garside, Nikki Powell We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology 17/10/2024 6 Mins read Insight Local government Social care The role of outsourcing in care provision Nick Parker We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale. 20/09/2024 3 Mins read Insight
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