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7 jobs found

Operations Director (ROI)

  • Job ID: 10101109
  • Fundamental Framework
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 01 July 2024
Job description:

Capita Customer Solutions have an exciting opportunity for an Operations Director to join our team on a full time, permanent basis. As the Operations Director, you will be responsible for overseeing all aspects of delivery for your respective clients. Your role will involve setting strategic goals and enhancing operational efficiency on a macro level. You will ensure that operations are managed within budget and will often have a significant client facing role. You will be accountable for all aspects of Delivery within a country for a multi-geography client OR for a line of business or a portion of the operation within country, for single country accounts. Your immediate and ongoing priorities will include day-to-day management of in-country KPIs for a client contract or line of business and create better outcomes for them.

Customer Service Advisor - Work from home!

  • Job ID: 10101238
  • Fundamental Framework
  • Cork
  • Full time
  • Permanent
  • Work From Home
  • Posted on 26 June 2024
Job description:

Do you have a passion for providing excellent customer service? Do you enjoy solving problems and making customers happy? If so, we want you to be part of our awesome team of Customer Service Advisors. You’ll earn €26,416 per year with a permanent contract, working 40 hours per week on a rotational shift pattern. You will work on various days and hours across Monday to Friday from 6am-9pm, Saturday from 8am-6pm, and Sundays/Bank Holidays from 10-6pm. This role is work from home. You should have a suitable private set up to enable you to work from home for the duration of your shift. The start date for this role is Monday 26th August 2024.

Customer Service Advisor - Hybrid Working - OTE up to €28,765 per annum

  • Job ID: 10101169
  • Fundamental Framework
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 25 June 2024
Job description:

Capita Ireland are recruiting Customer Service Advisors to join our team, working on a hybrid basis from your home and also our offices in Little Island. As part of the hybrid model, post training you will work 2 days in office and the remainder of you shift day's from home. You’ll join a small, friendly and dedicated team to support our clients customers with general enquiries and ensure a positive impression and proactive service is provided at all times. On Day 1 you will complete induction and set up systems at our office in Little Island. During training, you will work 2 days per week in the office and the remainder of your scheduled training time at home, therefore it is key that you are able to commute easily to our office. You'll work across Monday to Saturday between the hours of 8am to 8pm (M-F) & 9am to 5.30pm Saturday, 37.5 hours per week. The address for our office is: 2 Eastgate Rd, Castleview, Little Island, Co. Cork, T45 EK50 please ensure you are able to commute to our office before applying.

Part Time Customer Service Advisor - Hybrid in Clonakilty

  • Job ID: 10098237
  • Fundamental Framework
  • Clonakilty
  • Part time
  • Permanent
  • Hybrid
  • Posted on 21 June 2024
Job description:

Do you have a passion for providing excellent customer service? Do you enjoy solving problems and making customers happy? If so, we want you to be part of our awesome team of Customer Service Advisors. You’ll earn €13,208 per year (€12.70 per hour) with a permanent contract, working 20 hours per week on a rotational shift pattern. You will work on various days and hours across Monday to Friday from 5pm-9pm, Saturday from 8am-6pm, and Sundays/Bank Holidays from 10-6pm. You’ll join training on a full time basis, working 9am-5pm for 3 weeks, after training, you will be scheduled to work part time. You’ll join us for a dynamic hybrid role in our lively Clonakilty office, nestled in the scenic West Cork Business and Technology Park, Co. Cork, P85 YH98. You will enjoy the best of both worlds, working remotely and collaborating in person with your team two days a week. The start date for this role is Monday 26th August 2024.

Hybrid Customer Service Advisor - Clonakilty

  • Job ID: 10098192
  • Fundamental Framework
  • Clonakilty
  • Full time
  • Permanent
  • Hybrid
  • Posted on 21 June 2024
Job description:

Do you have a passion for providing excellent customer service? Do you enjoy solving problems and making customers happy? If so, we want you to be part of our awesome team of Customer Service Advisors. You’ll earn €26,416 per year with a permanent contract, working 40 hours per week on a rotational shift pattern. You will work on various days and hours across Monday to Friday from 6am-9pm, Saturday from 8am-6pm, and Sundays/Bank Holidays from 10-6pm. You’ll join us for a dynamic hybrid role in our lively Clonakilty office, nestled in the scenic West Cork Business and Technology Park, Co. Cork, P85 YH98. You will enjoy the best of both worlds, working remotely and collaborating in person with your team around two days per week. The start date for this role is Monday 26th August 2024.

Customer Service Advisor - Hybrid Working

  • Job ID: 10100858
  • Fundamental Framework
  • Clonakilty
  • Full time
  • Permanent
  • Hybrid
  • Posted on 14 June 2024
Job description:

We are Capita Ireland, a leader in the business process outsourcing market. More than 1,200 talented colleagues deliver multichannel customer engagement services to the utilities, telecommunications, media, travel, financial services, agriculture and public sectors. We have an exciting opportunity for an experienced Customer Service Advisor to join our friendly team, working hybrid between our office in Clonakilty and your home address.

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