Job description:
At Capita, we are excited to expand our dedicated and supportive Local Public Services team by welcoming a new Council Tax Officer. You will be supporting clients of Lambeth Council predominantly over the telephone and via email but also on occasion attending Croydon County Court when needed. You will also be responsible for maintaining our databases, ensuring queries are directed to the appropriate teams when necessary, and delivering exceptional customer service.
We are looking for someone with a passion for customer service, previous experience working with the public, and excellent communication skills, both over the phone and via email. In return, you will work for a business that values personal development and champions its staff to achieve as much as they can. While this role is primarily home-based, there may be occasions when you need to visit Croydon County Court, so we are seeking candidates located within an hour of this location who are willing to travel (fully expensed by the business).
If you are enthusiastic about customer service and eager to join a company that champions its staff, we would love to hear from you!
