Inclusive cities: Paving the way for accessible urban living Prioritising accessibility and embracing diversity can pave the way for urban environments where everyone can thrive. Read more
Unified retail experience: Merging in-store and online shopping on the hybrid high street Is online the future, and are high streets flourishing? Just as they have for centuries, bricks and mortar retailers are reinventing themselves – competing and complementing the online option, and even stealing a march on it. Read more
Capita renews contract to administer the Royal Mail Statutory Pension Scheme Capita has renewed its contract with the Cabinet Office to administer the Royal Mail Statutory Pension Scheme (RMSPS) for six years from 2026.
Capital Markets Presentation Capita’s Capital Markets presentation sets out the Group’s strategic priorities and themes of “Better Efficiencies, Better Technology, Better Delivery, Better Company”.
Capita renews contract to administer the Royal Mail Statutory Pension Scheme Capita has renewed its contract with the Cabinet Office to administer the Royal Mail Statutory Pension Scheme (RMSPS) for six years from 2026.
Capital Markets Presentation Capita’s Capital Markets presentation sets out the Group’s strategic priorities and themes of “Better Efficiencies, Better Technology, Better Delivery, Better Company”.
Capita renews contract to administer the Royal Mail Statutory Pension Scheme Capita has renewed its contract with the Cabinet Office to administer the Royal Mail Statutory Pension Scheme (RMSPS) for six years from 2026.
Capital Markets Presentation Capita’s Capital Markets presentation sets out the Group’s strategic priorities and themes of “Better Efficiencies, Better Technology, Better Delivery, Better Company”.
Capita renews contract to administer the Royal Mail Statutory Pension Scheme Capita has renewed its contract with the Cabinet Office to administer the Royal Mail Statutory Pension Scheme (RMSPS) for six years from 2026.
Capital Markets Presentation Capita’s Capital Markets presentation sets out the Group’s strategic priorities and themes of “Better Efficiencies, Better Technology, Better Delivery, Better Company”.
Intelligent, augmented retail Home Our thinking Intelligent, augmented retail 20/10/2020 Related topics Retail Augmented reality Our related insights Retail Artificial intelligence Augmented reality Digital & technology Retail Our thinking Unified retail experience: Merging in-store and online shopping on the hybrid high street Capita Experience Is online the future, and are high streets flourishing? Just as they have for centuries, bricks and mortar retailers are reinventing themselves – competing and complementing the online option, and even stealing a march on it. 20/06/2024 3 mins read Insight Retail Customer experience Digital & technology Retail Our thinking Many not-so-happy returns Capita Experience Online returns are the new scourge of the UK’s retail industry. Growing by 95% between 2014 and 2019 alone, the threat to sustainability is enough to warrant discussion at the next COP summit. 20/06/2024 4 mins read Insight Insurance Retail Telecoms, media & tech Utilities Water Business growth Customer experience Why outsourcing is an essential part of successful customer experience strategy Gillian Chamberlain Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing. 27/10/2023 4 mins read Insight Advisory services Consumer electronics Insurance Mortgages Pensions Retail Retail banking Telecoms, media & tech Travel & leisure Utilities Water Business growth Digital & technology How the UK’s bold pension fund pledge is shaping the future of investment in high growth companies Pete Budge Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment. 25/08/2023 5 Min reads Insight Retail Business growth Customer experience Our thinking Retail customers are shifting from experience to participation and ownership Andy McDonald Our article considers how today’s retail customer is seeking a much deeper involvement, and the brands who can give them this are the ones with whom they will choose to shop. 28/06/2023 5 Mins read Insight Retail Automation Collections Data and analytics Vulnerability Retail Our thinking Retailers can avoid dark times this Black Friday Andy McDonald It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas. 08/11/2022 3 mins read Insight Request a personalised demonstration Get in touch
Retail Artificial intelligence Augmented reality Digital & technology Retail Our thinking Unified retail experience: Merging in-store and online shopping on the hybrid high street Capita Experience Is online the future, and are high streets flourishing? Just as they have for centuries, bricks and mortar retailers are reinventing themselves – competing and complementing the online option, and even stealing a march on it. 20/06/2024 3 mins read Insight
Retail Customer experience Digital & technology Retail Our thinking Many not-so-happy returns Capita Experience Online returns are the new scourge of the UK’s retail industry. Growing by 95% between 2014 and 2019 alone, the threat to sustainability is enough to warrant discussion at the next COP summit. 20/06/2024 4 mins read Insight
Insurance Retail Telecoms, media & tech Utilities Water Business growth Customer experience Why outsourcing is an essential part of successful customer experience strategy Gillian Chamberlain Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing. 27/10/2023 4 mins read Insight
Advisory services Consumer electronics Insurance Mortgages Pensions Retail Retail banking Telecoms, media & tech Travel & leisure Utilities Water Business growth Digital & technology How the UK’s bold pension fund pledge is shaping the future of investment in high growth companies Pete Budge Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment. 25/08/2023 5 Min reads Insight
Retail Business growth Customer experience Our thinking Retail customers are shifting from experience to participation and ownership Andy McDonald Our article considers how today’s retail customer is seeking a much deeper involvement, and the brands who can give them this are the ones with whom they will choose to shop. 28/06/2023 5 Mins read Insight
Retail Automation Collections Data and analytics Vulnerability Retail Our thinking Retailers can avoid dark times this Black Friday Andy McDonald It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas. 08/11/2022 3 mins read Insight