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Banking and financial services

Capita offers an extensive range of solutions that help you meet the ever-increasing expectations and regulatory demands placed on your organisation.

These challenges, alongside the need to lower the cost base, optimise multi-channel usage and explore new technologies, mean more organisations are partnering with us to help streamline their output. From customer management and admin support, to HR or IT services, to a complete transformation and modernisation of services and operations, we can help you save money and increase efficiency.

What’s new from Capita in banking and finance?


Why choose Capita?

Capita has enormous experience in supporting organisations to deliver better financial services. As a financial services provider ourselves we have a unique insight into the market place and in particular how to thrive within a regulated environment. With financial services accounting for 23% of our revenue and over 20,000 employees in this sector, we bring unparalleled scale and capability for our financial services clients. In fact we are the number one mortgage servicing provider in the UK.


Helping clients tackle sector challenges

The banking and financial services sector is changing with competition intensifying, customer expectations growing and unprecedented economic uncertainty. It is an increasingly regulated environment where earning trust, demonstrating integrity and transparency, and innovating to keep pace with the ever evolving environment are critical.

Read about some of the ways we support our clients below.

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