Bringing experts together to find solutions for local government fast

In uncertain times, the continuity and stability of public services is even more important, from service resilience to ensure continuous delivery, to making sure the most vulnerable customers get the support they need quickly.

Whether developing solutions to solve problems for the short term or considering strategies for the longer term looking ahead to ensure financial sustainability, sometimes the required expertise, or resources, aren’t available in house.

That’s why we’ve designed our collaboration labs - to bring local government leaders together virtually with our team of solution experts and partners to co-create solutions to solve all sorts of problems that local government are struggling to solve alone.

No matter how large or small the problem, or what service or operation it relates to, we can collaborate and design a solution together at speed.

Our approach

Solving problems together

Capita Collaboration Labs brings local government leaders together virtually, with our team of solution’s experts and partners, to co-create solutions to solve all sorts of problems that local government are struggling to solve alone.

No matter how large or small the problem, or what service or operation it relates to, we can collaborate and design a solution together at speed.

When running a collaboration lab with a local authority, we bring a range of experts from across Capita to the session, including service designers, proto-typing experts and solution architects. We can also leverage our ecosystem of partners including Microsoft, PowerApps, Outsystems and AWS, to bring other thinking and know-how to the group.

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Accessing unrivalled expertise

We bring a range of experts from across Capita to the session, including service designers, proto-typing experts and solution architects. We can also leverage our ecosystem of partners including Microsoft, PowerApps, Outsystems and AWS, to bring other thinking and know-how to the group.

Finding solutions in days, not months

With our combined expertise, we find solutions to problems in days not months. The remote collaboration Labs can be arranged extremely quickly and as there is no charge for the session, we can start brainstorming solutions together straight away, without any barriers.

Co-creating better outcomes for citizens

By solving problems together rapidly, we can help to improve the financial sustainability of your authority and drive service reform and resilience to help you continue to deliver service excellence to the communities you serve while easing the strain on your teams.

Our approach

How we reach the outcome of a real, viable product with clear direction

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Day 1 – Map

Together we’ll understand and define the challenge

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Day 2 – Sketch

We’ll develop and build potential solutions together.

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Day 3 – Decide

Together we’ll select the most viable solution to progress.

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Day 4 –Prototype

Our designers will build a prototype.

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Day 5 – Test

Together we’ll test with users and get feedback.

 

 

Arrange a complimentary remote collaboration lab with our experts