Job description:
Do you like working with people? Enjoy using your initiative and taking responsibility for your actions? Are you a problem solver, who’s motivated and looking for a new opportunity?
Capita is looking for a Complaints Handler to work for our one of our key Financial Services accounts, on a full time permanent basis.
The role will be investigating and handling initial complaints about various products, mainly Pensions and Life Assurance products – ideally you will have previous experience in Financial Services or Life & Pensions, however full training will be provided on all the various products we deal with.
The role will be working on a hybrid arrangement, mainly working from home, however there may be need for visits to the offices in either Swindon or Cheltenham – as such you’ll need to be based commuting distance from either location.
Capita is an equal opportunity and disability confident employer.