Capita is a leading provider of business process services, driven by data, technology and people. We are one of Europe’s leading outsourcing companies operating in the field of customer management, digitalization and the delivery of communication services.
We have branches in the UK, Ireland, Germany, Switzerland, Poland, India and South Africa. After the opening of our first Bulgarian branch in Plovdiv, we now have team members operating in both Plovdiv and Sofia.
During our journey of growth, we have set among our key priorities to establish Capita Bulgaria as a trustworthy employer, offering unmatched employment standards, transparency and a caring people-centered culture.
Let’s grow together!
Open
We are honest, transparent, and respectful
Ingenious
We think about what’s possible
Effective
We care about doing the best job we can
Collaborative
We achieve more when we work together
- attractive salary above local market ranges
- initial and further upskilling training
- additional healthcare insurance and food vouchers
- unmatched referral bonus system
- relocation assistance available
- German or French level - C1 or above
- excellent communication and organisational skills
- motivation and flexibility
- passion for helping people
- support customers through different channels
- analyse and solve customers’ queries
- work with information on administrative and technical requests
- develop your skillset and growth professionally
- work in a team-spirited and international environment
The whole HR team works closely with the hiring managers to ensure a smooth and well-structured selection process for all candidates.
What happens after you apply?
HR screening call
Discuss the role with our recruitment team
Language validation
Complete written tasks, if applicable
Team fit interview
Meet the hiring managers for the final interview
Final feedback
Receive your feedback after your Team fit interview
Onboarding documents
Provided acceptance of your job offer, submit the required documents
Join us in our journey of growth, where we constantly seek opportunities to learn and to teach. Here we welcome people’s differences and proactively encourage diverse input, while delivering reliability using our tried and tested processes.
At Capita, we design our solutions with people in mind!
Capita Experience CEO and Divisional People Director meeting members of the Capita Bulgaria Team ⤴
