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About us

Capita is an outsourcer, working across eight countries to take on the complex, time-consuming tasks that our customers find challenging, to make them more efficient, intuitive and reliable.

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Meet our leadership team

Meet our leadership team

Meet our Board of Directors and Executive Team who guide our strategy and keep the business moving forward.

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Investors

Here you’ll find key resources for would-be investors, current shareholders and analysts, including full year and half year results, annual reports, shareholder information, our share price centre and more.

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Financial results and reports

Financial results and reports

Catch up on our latest full and half-year financial information.

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Careers

Some 34,000 colleagues make up Capita, transforming essential services for millions of people. Informed by data and powered with generative and agentic AI, we all share the same drive to do more for our clients and achieve more for our business.

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Our work crosses a huge variety of sectors, providing a range of career opportunities you won’t often see elsewhere.

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Powering client communications with intelligent information

Managing the flow – in and out - of huge daily volumes of data and information is a challenge for many organisations to carry out efficiently. With our integrated communication and digitisation solutions, we deliver all the key services you need to keep operations running, as well as providing support with your digital roadmap as you look to transform your business.

We know choice is key to engaging with customers, which means meeting the needs of those who require paper-based communications whilst providing digital alternatives. We understand that not all businesses can adopt a purely digital approach which is why our digital tools have been developed with the world of omni-channel communications in mind.

Working across the public and private sectors, our services comprise traditional document management solutions, such as digital mailroom scanning, storage and retrieval services, and transactional and critical mailings, as well as full-service digital multichannel solutions. We can handle all forms of communications, ensuring an integrated, consistent approach to messaging customers via their channel of choice, and enabling your business to make the journey to a digital world on your – and your customers’ - terms.

We ensure that your information is stored securely and our sites are ISO27001 and GDPR compliant.

See our brochure for more information:

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Contact us to see how we can help your organisation:

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Our services

digital mailroom banner

Digital mailroom

Digitally modernise mailroom operations to speed up access, improve engagement and productivity, and enhance customer experience.

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document management

Document management

From indexing to the storage and retrieval of physical and digital documentation, we help you improve business efficiency and remain compliant.

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hybrid mail

Hybrid mail

A quick, cost-effective and sustainable way to print, post and email customer communications from any location, at the touch of a button.

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multi channel

 

Multichannel communications

Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

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print procurement

 

Print procurement

Our one-stop shop for print procurement is helping organisations to streamline printing and campaign operations, and reduce costs.

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Scanning data capture

 

Scanning, digitisation and data capture

We help optimise operations by converting your documents into digital files and storing them in our secure archive for instant access.

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