Resource Planner
Job ID: 10106729
Bulgaria - Sofia
Permanent
Hybrid
We are looking for a full-time employee who is equally good at working with numbers and people to join our team for real-time management of various inbound projects. The area of responsibility includes the daily management of various inbound projects at interval level with regard to optimal productivity utilization and client target fulfilment as well as short-term planning optimization for the current and coming week.
Job Description
Areas of activity:
Fulfil volume requirements of our clients on interval, daily and weekly level
Optimize the workload of our customer consultants
Analyse the productivity and efficiency indicators of the individual sub-projects and locations
Provide an information interface internally and externally regarding forecast fulfilment and productivity maximization
Optimize intraday efficiency and quality
Optimize short term plannings for the current and coming week
Requirements:
A quick grasp of things and keep an overview even in stressful situations
A good command of written and spoken German (B2 Level and above)
English spoken and written desirable, but not a must
You are rhetorically confident in e-mail correspondence and client contact
Knowledge in Outlook, Word and Excel required
A good understanding of numbers and a structured way of working
You are characterized by commitment, the ability to work in a team and a great willingness to learn
General willingness to work shifts from Mon - Sun 06:00 - 24:00 (Current shift: 8:00 to 20:00 Monday to Friday and Saturday - 8:00 to 16:30)
Remote Work (Home office) available
What's in it for you:
Food stamps
Additional medical insurance
Employee Referral Scheme
Friendly work atmosphere and positive environment
A multinational environment, with strong ties to UK business culture
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you’ll do next:
Click ‘Apply now’ to fill out our short application form, so that we can find out more about you.
About Capita:
Capita is a consulting, transformation and digital services business. Every day our colleagues help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Capita is a leading business services provider with over 55,000 employees, operating in the UK, Europe, India and South Africa.
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
About us
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.