Insights & News page
At Capita, we use social media to engage with our audiences, share our stories, and provide valuable information.
We aim to create a safe and respectful environment for everyone to interact with our content and each other. These guidelines are designed to ensure that our social media channels remain a safe and positive space for all users.
General guideline
- Be respectful: Treat others with respect. Do not post content that is discriminatory, harassing, hateful, threatening, obscene, or personally abusive.
- Stay on topic: Off-topic comments, spam, and repetitive content may be removed.
- Protect personal information: Do not share personal or confidential information, including account numbers, passwords, or any other sensitive data.
- Respect intellectual property: Only post content that you have the right to share. Do not infringe on copyrights, trademarks, or other intellectual property rights.
- No promotion of illegal activity: Do not promote or condone illegal activities.
Content moderation
We reserve the right to remove any content that violates these guidelines or is deemed inappropriate. This includes, but is not limited to, content that:
- Advertises another product or service.
- Is potentially libellous, defamatory, or disparaging.
- Infringes on another's copyright or intellectual property.
- Discloses our trade secrets, inventions, software, patents or products.
- Is misleading, fraudulent, or deceptive.
- Contains vulgar, discriminatory, or harassing language.
- Is spam or intended to cause technical disruptions.
- Discloses personal information about an individual.
- Promotes or condones illegal activity.
- Is unrelated to the post under which it appears.
Reporting and consequences
If you see content that violates these guidelines, please report it to us at socialteam@capita.com. Although we prefer not to, Capita reserves the right to remove or hide any comments that include such materials and may block or remove any user who does not comply with these community guidelines. Repeated violations may result in a permanent ban from our social media channels.
Engagement
Interactions performed by Capita's social media channels with other individuals or organisations (such as follows, shares, likes, or replies) do not equal an endorsement of all activities and views expressed by those accounts.
The views and opinions expressed by users engaging with Capita's social media channels are not a reflection of Capita. Capita does not endorse and is not responsible for information and opinions shared by social media users.