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Emergency services

We work with a wide range of emergency service providers – ambulance trusts, fire and rescue services and police forces – supplying a range of mission-critical solutions and support services. And with increasing pressure on budgets, you need to ensure you’re getting the most you can from the money you spend.

You’ll receive a highly flexible service which can provide you with the individual technology products you need, or we can take on the management and delivery of fully transformed outsourced services. Our years of experience means that we are in a position to recommend and introduce innovative ways of achieving your goals – as well as to make even more savings.

Control room solutions

We provide a fully integrated Contact, Communications and Control Centre suite that has been supporting mission-critical operations in the UK and overseas for over 30 years. Through investment, innovation and partnership working with our clients we put together the right building blocks for control rooms which deliver collaboration and interoperability between emergency services. Our focus is always on providing solutions which deliver improved performance and greater public satisfaction.

Read our case study to discover how the solution, 999eye, is supporting decision making at Staffordshire and West Midlands Fire Control. 

Device managed services

Our team manages 150,000+ devices, both handheld and vehicle, for emergency services across the country, delivering a range of management, logistics and advisory services in support of operations - planned and spontaneous - to ensure public and officer safety.

We can provide support for the transition to the new Emergency Services Network (ESN) and can cover all elements of mobile devices such as smartphones, laptops, tablets and body worn cameras.

Critical alerting and messaging

We provide critical alerting and messaging services allowing thousands of organisations across the public and major corporate sectors to communicate more effectively. By combining paging, mobiles, landlines and email services our clients can manage their communications in the most effective and cost efficient ways.  

Training services

The Fire Service College is an award-winning leader in fire and emergency response training and one of the world's largest operational fire and rescue training facilities. We specialise in providing dedicated training for fire and rescue services, emergency responders and a wide spectrum of commercial and public sector clients globally. Our instructors are current serving fire officers seconded from individual fire and rescue services across the UK.

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