Customer Experience Director Charlie Whitworth reflects on the latest Customer Satisfaction Index and how Covid-19 has thrown the human factor into sharp relief.

Capita Education Software Solutions (ESS) has partnered with Applicaa, leaders in online school admissions software, to offer digital enrolment options to schools.

How a remote clinical coding service has strengthened coding department stability and reduced contractor costs at Doncaster and Bassetlaw Teaching Hospitals.

World Youth Skills Day (15th July) comes as youth unemployment is soaring due to the Covid-19 pandemic.

Jack Parsons is a 25 year old, award-winning digital entrepreneur and CEO of The Youth Group which is building a meaningful group of youth-first solutions, products, and services to create action and jobs for young people.

Capita has secured a five-year contract worth £700,000 to migrate Swansea Council’s on-premise education software to a new cloud-based system.

The South East Lincolnshire Local Plan is a joint local plan between Boston Borough Council, South Holland District Council and Lincolnshire County Council.

Innovation isn’t working. At least, the old style of innovation isn’t. It can’t be – look at the number of established, iconic brands that have fallen foul of disruption over the past few years.

Tortoise Media recently held a ThinkIn on how we can already see a landscape of economic and governmental uncertainty stretching ahead of us.

Read the latest newsletter from Capita for April to June 2020.