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Citizen experience
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Our services include document management, mailings and digital mailroom scanning, storage and retrieval as well as full-service digital multichannel solutions.

Service

The current landscape of global economic uncertainty, the ongoing legacy of the Covid-19 pandemic, and the need to get to grips with the new integration agenda are putting increasing pressure on the NHS.

Service

We provide specialist support services to over 3,000 schools and academies, and provide intuitive software to over 100 UK local education authorities.

Service

The transport industry faces a perpetual balancing act between enhancing passenger experience safely and sustainably, whilst being as efficient as possible to keep costs down for everyone.

Service

Delivering better outcomes in justice and policing means balancing the need to reduce crime and protect the vulnerable whilst keeping vital services running as efficiently and effectively as possible.

Service

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

Insight

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

Case study

We’re providing police forces with modern, compliant information management solutions to improve efficiency and data management, and increase operational performance.

Service

Is the cost of virtual care too high? Tim Coney debates that the issue is not with the concept of virtual care but that it lies in the current deployment model.

Insight

We help you make the most of your resources with innovative new solutions to help you deliver high-performance public services.

Service

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