Managing Director of Security Watchdog, Susie Thomson and Capita’s Director of Digital Onboarding, Lesley Gregory, recently hosted an online discussion about the importance of creating great onboarding experiences, and how to achieve this digitally in a post-pandemic world.

The disruptive forces shaping the future of the insurance industry as a result of the post-pandemic environment is escalating change in technology and increasing competition whilst evolving customer expectations and greater regulatory demands.

Remote working is not a new concept, it’s one that has become more popular with modern workers in recent years - this was greatly escalated in early 2020 by the outbreak of the global pandemic.

Choosing the right master trust is vital to optimise member outcomes. But selecting the best provider with whom to partner also has the potential to create value for employers and unlock compelling employer brand benefits.

Our collaboration tools help you improve productivity and customer experience, reduce costs and achieve a ‘work anywhere’ culture.

Webinar: Building back better – but how?

As we start to turn the corner in our campaign to beat back the pandemic in the UK, many people are thinking about the recovery and rebuilding of our nation.

The last 12 months have been some of the most challenging in living memory: government, both central and local, has had to deal with a humanitarian, social and economic crisis beyond anything imaginable at the start of March 2020.

7 steps to unlock the value of public sector knowledge assets

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.