A volunteer and trustee for Trans Pride Brighton, Cass tells us just what goes into this charity event, how’s it grown and why she’s so proud to be part of the team behind it.

In this monthly podcast series, we explore the changing trajectories across education, skills and employment.

Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

We help optimise operations by converting your documents into digital files and storing them in our secure archive for instant access.

Take a look at our resources for local authorities and transport providers on how to use funding, infrastructure, technology and automation for greener living.

From telecommunications to local and central government, to financial services and retail, we offer unparalleled breadth and depth of expertise across each of the industries we support.

At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.

The second year of the pandemic has seen more people in the UK slide further into debt and organisations need to recalibrate their response through empathetic collections.

IoT ecosystems are underpinning more and more services across the UK. Before we look at cyber security in an IoT context, it’s worth recounting how we arrived in a connected world.

Keeping teams motivated and productive in a disparate, more virtual working environment can be difficult. It requires great leaders who know how to boost morale and create a feeling of togetherness, no matter where their teams are based. When there’s a confident leader at the helm, teams can be more productive, happy, and conflict-free.