CXM services in 2024: Four major industries and how they delight customers In this new article, we explore four major industries that have leveraged digital technologies to achieve significant growth and enhance customer experience management strategies. Read more
The role of outsourcing in care provision We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale. Read more
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
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We are looking for someone to join our Data team. The primary focus of the role is to bring technical experience and lead on key projects to ensure they are completed in line with procedural and client requirements and within service level agreements and to provide a continually improving level of customer service in terms of quality, cost and time. You will have experience of working on a variety of pension data projects and have excellent pensions technical knowledge. In return Capita Pensions Solutions will give you a clear succession plan to further your career. View job details Account Manager (m/w/d) Job ID: 10101081 Finance Berlin Full time Permanent Office Based Posted on 27 June 2024 Job description: Wir suchen ab sofort in Vollzeit deutschlandweit nach einem Account Manager (m/w/d) zur Betreuung von Auftraggebern und komplexen Kundenprojekten im Telco Bereich. View job details Executive - Customer Management Job ID: 10100452 Customer Service Delivery Mumbai Full time Fixed Term (Fixed Term) Office Based Posted on 26 June 2024 Job description: Provides administrative support to customer service processes. View job details Customer Advisor Job ID: 10100542 Customer Service Delivery South Africa - Cape Town – Atrium Full time Fixed Term (Fixed Term) Office Based Posted on 21 June 2024 Job description: Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. View job details Head of Service delivery Job ID: 10100518 Customer Service Delivery Krakow Full time Fixed Term (Fixed Term) Office Based Posted on 21 June 2024 Job description: To own and manage the delivery of client processes in accordance with contracted Service Level Agreements; to build relationships with relevant stakeholders for all concerned process and to build a culture of continuous improvement by leading process improvement projects and to co-ordinate with the senior management team to support new bids and the effective handover of new transitions. Managing cost levers and ensuring there are no revenue slippages and Delivery on people satisfaction including attrition and sickness and absence targets are met. View job details Customer Advisor Job ID: 10100777 Customer Service Delivery South Africa - Cape Town – Atrium Full time Fixed Term (Fixed Term) Office Based Posted on 19 June 2024 Job description: Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. View job details Pagination First page « First page Previous page ‹ Previous page … Page 30 Page 31 Current page 32 Page 33 Page 34 … Next page Next page › Last page Last page » You may also be interested in Life at Capita Find out what it’s like to work at Capita, from our range of benefits to our employee network groups. Learn more Learning & development Learning and development at Capita is about giving you the right environment, opportunities and support to excel and grow. 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