CXM services in 2024: Four major industries and how they delight customers In this new article, we explore four major industries that have leveraged digital technologies to achieve significant growth and enhance customer experience management strategies. Read more
The role of outsourcing in care provision We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale. Read more
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
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More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. View job details Recruiter with German Job ID: 10103176 People Krakow Fixed Term (Fixed Term) Work From Home Posted on 21 August 2024 Job description: Becoming a Recruiter at Capita: As a Recruitment Team, we support Capita’s new clients with their recruitment needs. We are working on candidate pools with languages, speak with people from different cultural backgrounds and guide them through our volume recruitment process end to end. We are looking for someone willing to continue on the Human Resources path. In Capita you will continuously learn recruitment best practices and help to improve our processes. You will use your German and English skills daily and get to know people of different cultural backgrounds. View job details Salesforce Consultant Job ID: 10101626 Software Pune Full time Permanent Hybrid Posted on 20 August 2024 Job description: Lead Software Consultant role primary objective is to lead and develop a team of software consultants to enable them to fulfil their objectives of delivering exceptional customer service and high quality solutions to customers on the use of software products and services. The team lead should maintain a stimulating environment with a strong focus on learning and development. Typically this will involve managing resources and workload whilst being the point of escalation for team members and customers escalated issues. Performance manage the team of consultants as well as mentoring and coaching the team. Work with stakeholders in the business to ensure outcomes are successfully achieved. Expected to work well in a team environment as well as under minimal supervision. Supporting the Software Consultant Manager and deputising as necessary. View job details Infrastructure Specialist Job ID: 10102028 Technology Professional Services Home-Based - GBR Full time Permanent Work From Home Posted on 19 August 2024 Job description: Home based role View job details Education ICT Network Manager Job ID: 10099227 Technology London Full time Permanent Field Based Posted on 16 August 2024 Job description: This role is based on-site at a large Secondary school in Greenwich, London and the employee should consider themselves one of the school team as well as a Capita employee. The role is to work with Capita and the school to deliver ICT Service Excellence to the staff and pupils of the school. Working with wider teams within Capita and the school, as needed, this role is about providing day to day management of the school’s ICT systems to ensure a robust and stable platform for the delivery of teaching and learning. Day to day priorities and tasks will be managed by the school with escalation into Capita teams for more complex issues/advice/support, as needed. View job details Infrastructure Technical Support Manager Job ID: 10100822 Technology Service Excellence Dublin Full time Permanent Hybrid Posted on 15 August 2024 Job description: Hybrid role with our Dublin office. View job details Pagination First page « First page Previous page ‹ Previous page … Page 23 Page 24 Current page 25 Page 26 Page 27 … Next page Next page › Last page Last page » You may also be interested in Life at Capita Find out what it’s like to work at Capita, from our range of benefits to our employee network groups. Learn more Learning & development Learning and development at Capita is about giving you the right environment, opportunities and support to excel and grow. Learn more Hear from our people See videos and blogs created by Capita colleagues to see what it’s really like to work here. 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