CXM services in 2024: Four major industries and how they delight customers In this new article, we explore four major industries that have leveraged digital technologies to achieve significant growth and enhance customer experience management strategies. Read more
The role of outsourcing in care provision We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale. Read more
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
All job opportunities Home Enquiring Minds Welcome All Job Opportunities Search roles by keyword and/or using the filtering options Location - Any - Bulgaria Germany India Ireland Poland South Africa Switzerland United Kingdom City/town Canterbury Penicuik Reading Croydon Stoke-On-Trent Doncaster Schaffhausen Sofia Carlisle Norwich Hampshire Portsmouth Leeds Westbury Barrow-In-Furness Lossiemouth Hook Ipswich Wolverhampton Plymouth Warrington Sheffield Newtownabbey Kilmarnock Mannheim Darwen Bristol Middlesex Swindon Lincoln Oxfordshire King's Lynn Wallingford Belfast Neubrandenburg Eastbourne Mansfield Maidstone Bedford Rotherham Bury St Edmunds Darlington Nottingham Anklam Woking Ecublens Winchester Chichester Helensburgh Chester Cottbus Basildon Bath Tägerwilen Brighton Cheltenham Magarpatta City Newcastle upon Tyne London Edinburgh Saalfeld Magdeburg Rostock Kiel Koln Cardiff Manchester Newcastle Upon Tyne Mumbai Pune Aachen Liverpool Glasgow Opole Krakow Berlin Moreton In Marsh Łódź Bournemouth Cork Birmingham Upavon Gloucester Fareham Middlesbrough Krefeld Stafford Leipzig Telford Birmingham, Full/part-time Full time Part time Business area Architecture, Building & Planning Business Development & Sales Business Leadership & Support Commercial and Procurement Communications and Public Affairs Consulting Corporate Affairs & Marketing Customer Financial Services Customer Operations Customer Relationship Management Customer Service Delivery Data Education and Training Finance Fundamental Framework Healthcare Insurance Operations & Delivery Pensions People Programme & Project Delivery Property, FM and Land Consultancy Real Estate & Property Management Risk and Assurance Science & Research Software Software (JFA) Technology Technology CISO and Governance Technology End User Services Technology IT Services Technology Professional Services Technology Service Excellence Transformation & Programme Delivery Role type Third Party Vendor Contractor Agency Permanent Fixed Term (Fixed Term) Working preferences Office Based Field Based Work From Home Hybrid Yes No Remote roles only 257 jobs found Executive - Customer Management Job ID: 10103361 Customer Operations Pune Full time Permanent Hybrid Posted on 11 September 2024 Job description: Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner. View job details Executive - Customer Management Job ID: 10102388 Customer Service Delivery Pune Full time Fixed Term (Fixed Term) Office Based Posted on 11 September 2024 Job description: Provides administrative support to customer service processes. View job details Executive - Customer Management Job ID: 10103538 Customer Service Delivery Mumbai Full time Fixed Term (Fixed Term) Office Based Posted on 11 September 2024 Job description: Provides administrative support to customer service processes. View job details Site Support Coordinator Job ID: 10099813 Customer Service Delivery Moreton In Marsh Full time Permanent Office Based Posted on 11 September 2024 Job description: The Fire Service College: Where excellence meets resilience at the ultimate training ground for firefighting professionals. The College Liaison Officer will provide a professional, positive, efficient, and comprehensive customer experience for all users of the Fire Service College (FSC), ensuring safe use of the site and facilities. You will be responsible for working with the external clients who use our Incident Ground at the college to conduct their own training. The role holder will ensure third party site users adhere to the FSC policies and procedures to deliver safe and compliant training. This multifaceted role will require working flexible hours, some of which are unsociable including a need for evenings, nights and weekends. The expectation of the role holder it to chaperone, assist and monitor our venue hire clients and ensure that all activities on the incident ground are done in a safe and controlled manner. View job details Telefonischer Kundenbetreuer Inbound (m/w/d) für Todesmeldungen 80-100% Job ID: 10100547 Customer Service Delivery Tägerwilen Full time Contractor Agency Office Based Posted on 11 September 2024 Job description: Wir suchen eine erfahrene und einfühlsame Persönlichkeit, die unsere Kunden an der Hotline bei der Annahme von Todesfallmeldungen unterstützt. Als Teil unseres Teams sorgst du für eine hohe Kundenorientierung, exzellente Dienstleistungsqualität und einen sensiblen Umgang mit dem Thema Tod. View job details Customer Advisor Job ID: 10103831 Customer Service Delivery Cape Town Fixed Term (Fixed Term) Office Based Posted on 11 September 2024 Job description: Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. 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