Senior Pensions Administrator

What you’ll be doing:

• Supporting a team in operational service delivery in accordance with client contracts, legislation, policy conditions, business rules and procedures, and within the legislative / regulatory framework.
• Understanding client requirements and making every effort to ensure key performance indicators and quality standards are met.
• Maintaining up-to-date knowledge of processes, procedures, and products.
• Understanding, building, maintaining, and enhancing stakeholder and/or client relationships.
• Supporting the Pensions Team Manager in preparing for meetings and providing business MI.

What we’re looking for (ALL ESSENTIAL):

• Pension administration experience with knowledge and experience of DB pension schemes.
• Experience coaching, training and mentoring others. Leveraging your expertise to guide and develop others to enhance their skills and proficiency.
• Excellent numeracy and data inputting skills.
• Excellent accuracy, attention to detail and quality management skills.
• Strong call handling ability and communication skills. With the capability of delivering feedback in a constructive manner.
• Strong written communication skills in a variety of communication channels.
• The ability to use Microsoft Office Applications relevant to the role, at the required level.

About Capita Pensions Solutions

Capita Pension Solutions is one of the UK’s leading pension firms. We provide an unrivalled breath of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients’ pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

What’s in it for you:

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
• company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more  
• voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology 
• the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice 
• access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform 

What we hope you’ll do next: 

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. 

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call +44 7784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.