Senior Digital Consultant

Help strengthen our Team as our Senior Digital Consultant.  Home based role.

Join Capita's Digital Consulting team and be part of our journey. As a frontrunner in AI innovation within the private and public sectors, we are embarking on new and exciting projects to solidify our position as a leading AI provider.

This home-based role presents an exceptional opportunity for talented individuals to work on meaningful projects that have a direct impact on our clients and contribute to the betterment of society through the power of AI.

What You’ll Be Doing:

• Work with internal and external stakeholders to define, prioritise, and rank business problems and AI solutions 
• Analyse and validate product/solution ideas, taking into account desirability, viability, and feasibility, and recommend next steps 
• Manage the product/solution development process from ideation to development and launch 
• Drive cross-functional alignment and consensus on product/solution priorities 
• Collaborate with engineering, design, and other stakeholders to prioritise roadmap items 
• Help stakeholders productionise results of AI solutions 
• Drive discoveries of new product ideas 
• Produce AI solution design documentation 
• Test and iterate products based on feedback from users; design and conduct A/B testing 
• Contribute to developing a Capita-wide AI delivery strategies and product management framework 

What we’re looking for:

• Demonstrable experience as a product manager/consultant and/or business analyst, developing AI products and solutions from inception to productisation in an enterprise setting 
• Experience working as part of a multidisciplinary, agile team to deliver user-centered AI applications 
• Proven experience in shaping or contributing to your company's AI strategies 
• Practical knowledge of MLOps, with demonstrable success in scaling AI or data products 
• Strong technical knowledge and understanding of key AI domains, with a focus on GenAI technologies 
• Knowledge of regulatory and ethical considerations in AI 
• Demonstrable commitment to learning about AI through your own initiatives, such as courses, books, or side projects 
• Substantial experience in at least two of the following domains:  
  • product management or delivery management 
  • business analysis, or / and  
  • business development or consultancy in relation to AI solutions 
• Superior communication and stakeholder management skills, with demonstrable experience of influencing, interacting with, and presenting to senior stakeholders 
• Big picture thinker with a consulting mindset and commercial awareness 
• Pro-active attitude and great team working skills 
• Outcomes-oriented, with the ability to demonstrate influence and vision 
• Eligibility for SC Clearance 

Preferred additional skills/experience but not essential:

• Experience in Azure / GCP / AWS tooling 
• Knowledge of machine learning algorithms and techniques   
• Consultancy experience  

About Capita Technology and Software Solutions (TSS)

Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. Capita Software is responsible for driving seamless innovation, design, delivery, and support of software for clients, through partnering with Capita divisions and direct customer contact.

What’s in it for you?

• Opportunity to learn new skills and progress your career.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Company matched pension, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.