Scrum Master

We are seeking a highly experienced Scrum Master or Agile Coach to join our dynamic team. The successful candidate will have extensive experience in a product-centric environment and will play a crucial role in embedding Agile practices across multiple teams.

Key Responsibilities:

• Ensure the squad adheres to the software engineering process while facilitating the removal of blockers.
• Motivate and enhance existing teams, maintaining a cross-delivery view of risks and dependencies.
• Mentor and optimize squads, scaling Agile methods and practices across the team.
• Support the definition, structuring, and implementation of Agile practices throughout Capita Government Services Digital.

Experience / Knowledge Required:

• Proven experience on AI delivery projects and familiarity with AI concepts.
• Extensive experience as a Scrum Master or Agile Coach delivering digital products with Agile methods and practices.
• Proficiency in using various techniques to focus plans and roadmaps on value.
• Ability to work closely with technical team members to plan an appropriate approach.
• Experience aligning multiple teams of differing Agile maturity levels.
• Track record of delivering products and services in line with Government Digital Services (GDS) standards and methods.
• Ability to quickly embed and gather trust within established teams to enable rapid improvements and an increased pace of delivery.
• Experience scaling Agile across multiple teams and locations, with dependencies on other programs and external partners or clients.
• Expertise in coaching multiple teams in Agile ways of working.
• Strong understanding of software development practices and Agile software testing techniques.
• Proficiency in backlog tracking, burn-up/burn-down metrics, velocity, etc. (using ADO, JIRA, or similar).
• Active involvement in Agile communities.
• Experience working with remote or distributed teams.
• Ability to facilitate the transition from traditional Waterfall to Agile working, understanding both cultures and how to gain stakeholder buy-in.
• Proven ability to lead transformation to Agile practices or continuous improvements in newly established organizations.
• Proactive in raising issues and driving change.
• Passionate about learning new things and improving existing challenges.
• Strong communication skills and a commitment to continuous improvement.
• Eligibility for SC Clearance is essential

About Capita Technology and Software Solutions (TSS)

Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita’s businesses and clients. We work collaboratively with Capita’s divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita’s clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita’s businesses and clients.

What’s in it for you?

• Opportunity to learn new skills and develop further
• 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Company matched pension, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.

What we hope you’ll do next:

Looking to discover more? Please choose ‘Apply now’ to fill out our short application.     

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com and we’ll get back to you.  For more information about equal opportunities and process adjustments, please visit the Capita Careers website