Pensions Data Scientist

Responsibilities include:

• Develop and implement a robust digital analytical strategy for our digital pension products.
• Identify key performance indicators (KPIs) and metrics to measure the effectiveness and success of digital initiatives.
• Design and oversee data collection processes to ensure data accuracy and integrity.
• Manage large datasets and ensure they are properly stored, cleaned, and accessible for analysis.
• Conduct in-depth analyses of user data to identify trends, patterns, and opportunities for product enhancement.
• Utilise advanced statistical, machine learning, and cognitive AI techniques to derive actionable insights.
• Build predictive models using machine learning and AI algorithms to forecast future trends in user behaviour and product performance.
• Use predictive analytics to support strategic decision-making and long-term planning.
• Leverage big data technologies to process and analyse large volumes of data efficiently.
• Implement big data solutions to uncover deep insights and drive innovation in digital pension products.
• Explore and integrate AI and CAI solutions to enhance the functionality and user experience of digital pension products.
• Develop and deploy AI-powered tools and features that improve personalisation, automation, and decision-making.
• Work closely with UX designers, product managers, and developers to integrate data insights into product development.
• Provide data-driven recommendations to enhance user experience and engagement.
• Create detailed reports and visualisations to communicate findings to stakeholders.
• Present insights and recommendations in a clear and compelling manner to support business decisions.
• Stay updated with the latest trends and advancements in data science, AI, CAI, ML, and big data.
• Implement best practices and innovative approaches to continuously improve analytical processes and outcomes.
• Ensure all data analytics activities comply with relevant regulations and standards.
• Maintain high standards of data security and privacy

What are we looking for:

• Experience in Data Science, AI/machine learning transformations
• Expertise in Generative AI, AI/machine learning practices, tools, techniques, and industry trends
• Proficiency in a variety of qualitative and quantitative research methodologies such as interviews, surveys, usability testing, card sorting, ethnographic studies, and diary studies. Understand when and how to apply each method to gather relevant insights.
• Strong analytical skills to interpret both qualitative and quantitative data gathered from user research activities. Ability to identify patterns, trends, and user behaviours, and derive actionable insights to inform decision-making.
• Experience of working within Financial Services and pensions would be preferable

About Capita Pension Solutions

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function.  We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services.  We have ambitious objectives and plans for 2024 and beyond and in support of that we are seeking applications for two very important roles.

What’s in it for you?

•  23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.