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Document and information services

Our comprehensive range of services frees you from running your back office enabling you to focus on your core business – while saving valuable time and money.

We combine scanning services for incoming documents, print and mail services for your outward customer communications and managed print services for your in-house printing needs. You can choose individual components or a end-to-end combined solution all delivered by our in-house team. 

We specialise in:

  • managed print services: outsourced print, copy, scan and fax solutions to work with your current in-house operations
  • inbound communications: scanning, mailroom and document storage solutions with dynamic digitisation that drives your business forward
  • outbound communications: channel-agnostic, end-to-end customer communications management across hybrid mail, SMS, email, AR and transactional print methods.

Capita provides a full end-to-end document management process with a full audit trail, so you can be compliant, have an increased efficiency and reap significant savings across your print, mail, scanning and onsite print and scanning operations.

Design and print

Our multi-skilled team of graphic designers produces innovative and eye-catching designs across the marketing spectrum. We develop material for digital and print campaigns to meet the needs of your business. And we can create and produce brand identities, websites, advertising campaigns, collateral, bid documents and internal communications. 

We can also manage print production for you. Our print management service provides a one-stop shop for organisations looking to streamline and manage their print procurement process. Our high quality and cost-effective printing services can turn out anything from ID badges to parking tickets, building wraps to signage. You’ll have access to innovative print technology along with streamlined processes. And you’ll be saving money and reducing waste, while consolidating your costs will make it easier to manage your print budget. 

We can handle:

  • promotional items.
  • vehicle livery
  • exhibition stands
  • data management
  • email and SMS marketing
  • direct mail
  • digital print and marketing
  • print procurement

Visit our website to find out more about our design services

Visit our website to find out more about print solutions 

Managed print services

With managed print services from Capita we offer a full document audit which gives a thorough, independent assessment and overview of your print environment, to give you:

  • absolute clarity over the way your organisation uses print, scan, fax and copy
  • an understanding of how documents are created and distributed
  • a complete review of print costs and document security needs
  • an integrated print strategy designed to complement your infrastructure

Recommendations are made to provide new technology, independently selected to suit your organisation's needs today and into the future. We fully and proactively manage your print environment, giving you one point of accountability for everything – from service support to billing. You can enjoy a fleet that is more reliable and effective, with dramatically reduced running costs.

Visit our website to find out more about managed print services

Records management transformation services

From incoming mail or invoices to index card systems, paper records or priceless historic documents. We can convert, process, store and future-proof them in ways which give you clarity, security and commercial advantage.

Our end-to-end services give our clients visibility over their operations and enhance cost and service predictability. Armed with real-time insight organisations are able to allocate resources more efficiently and respond to their customers more quickly and more accurately.

We offer:

  • flexible, scalable mailroom services
  • invoice processing
  • scanning and data capture – digitising paper based systems to give instant, secure, user-friendly access to information for authorised users anytime, anywhere
  • electronic and hard-copy document: storage, retrieval, archive and destruction
  • microfiche/ microfilm conversion
  • preservation services for historical documents

All our systems are entirely closed (no third party hosting or systems are employed), so you can be sure your data is secure at our ISO-accredited sites.

Visit our website to find out more about records management


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