- Contact us
For general Capita enquiries, please contact +44 (0) 20 7799 1525, or you can fill in and send us this enquiry form.
For specific enquiries, please use the options below:
Pensions and employee benefits
- If you are a pension scheme member: email our pension enquiries team or call 0114 273 7331
- If you are an Orbit user: email firstname.lastname@example.org or call 020 7204 1212
- Teachers' Pensions: visit www.teacherspensions.co.uk or email email@example.com
However, if you’re an organisation that is interested in our consultancy and pensions administration services, please complete this contact form and one of our experts will be in touch.
New supplier requests
If you are interested in supplying a product or service to Capita, please express your interest by submitting the supplier expression form. We will do our best to reply in due course.
We provide the following information for a former employment reference:
- dates of employment
- last position held (job title at the time of leaving)
- work location.
Please note that if the individual worked for Capita via an agency or as an independent contractor we are unable to supply a reference of employment and all requests should be directed to the agency they worked through.
Existing service users (incl DBS checks, PIP, recruitment medicals)
This is handled by Security Watchdog, part of Capita, provider of pre-employment screening and background checks. For general information and to submit a DBS/Disclosure enquiry, please visit the website.
Personal Independence Payments
For England and Wales, please contact:
Email:firstname.lastname@example.org; or tel: 0808 1788114
For Northern Ireland, please contact:
Email: contactusNI@capitapip.co.uk; or tel: 0808 1788116.
- Army Recruitment - Call 0845 600 8080 or visit their contact page for more information and live chat.
- Recruitment medicals - email@example.com
- Primary Care Support England - Contact information can be found on the PCSE website.
- Insurance - firstname.lastname@example.org
- Capita SIMS (Software for schools) - contact details are available at: www.capita-sims.co.uk/contact
- TV licensing - email@example.com
- Shareholder enquiries - See the Link Asset Services contact page for more information.
Can't find the service you are looking for? Please fill in our general enquiries form.
Capita plc shareholders
All queries related to your holdings in Capita or other listed companies should now be addressed to Link Asset Services. Capita is no longer a share registrar.
Please visit the dedicated Capita shareholder portal where you can check your account details, change your address details, or request a new share certificate, amongst other services.
Link Market Services
34 Beckenham Road
UK: 0871 664 0300
09.00am - 5.30pm Monday to Friday
(UK calls cost 12p per minute plus your phone company's access charge)
From outside the UK: +44 371 664 0300. Calls outside the United Kingdom will be charged at the applicable international rate.
Fax: +44 20 8639 2342
Shareholder enquiries (Ireland):
Telephone +353 (0) 1 553 0050
Fax +353 (0) 1 224 0700
Capita plc Investors
For contact information, please visit our contact page on the Investors site.
New business enquiries
Are you, or your organisation, interested in our solutions or services? Contact our new business development team via the contact form.
If you are a member of the press or broadcast media, and have an inquiry, please email firstname.lastname@example.org.