Now, in 2019, SWAN connects over 50% of all public sector bodies across the mainland and islands to some of the most geographically challenging areas in Scotland. That’s more than 6,000 sites, including every hospital and ambulance station, as well as pharmacies, GP surgeries, nurseries, schools and local councils.
SWAN is bringing reduced costs, improved service and the ability for different organisations to share vital data and work together to better serve Scottish citizens. The framework has already delivered £30m worth of savings to the Scottish government.³
In its 2018 annual customer satisfaction survey, SWAN member organisations praised the service for stability and reliability, value for money and enabling collaboration between public sector bodies.
Also in 2018, an independent benchmark declared that SWAN provided members with good value, both for prices and service level agreements when compared with other similar contracts.
Full fibre enablement
SWAN is spearheading the enablement of full fibre connectivity across the public sector in Scotland; enabling the delivery of public sector services in four Highland locations to bring new full fibre infrastructure – the fastest, most reliable digital connectivity – to the region.
This innovative project has been made possible by a pioneering collaboration between the Highland Council, Highlands and Islands Enterprise, Scottish Natural Heritage, NHS Highland, the University of the Highlands and Islands (UHI) and the Department of Digital Culture Media and Sport (DCMS).
It brings transformational and future-proof gigabit-speed services to schools, libraries, offices, hospitals, health centres and university campuses to Highland locations in SWAN, benefitting nurses, schoolchildren and lecturers, among many others.
NHS National Services Scotland is the managing authority for the contract and has worked closely with Capita, Scottish Government, independent industry experts and SWAN members to drive digital services across the country.